PapiBet Privacy Policy

Effective Date: 17 September 2025

Applies to: PapiBet (“PapiBet,” “Company,” “we,” “us,” or “our”) and all websites, mobile applications, products, promotions, and services operated under Papibet.com (collectively, the “Services”).

This Privacy Policy explains how we collect, use, safeguard, and disclose personal information when you use our Services. By accessing or using Papibet.com, you acknowledge and consent to the practices described in this Policy.

1. Data Controller

PapiBet acts as the data controller of the personal information collected and processed through its Services. This means we determine the purposes and means of processing your personal data.

2. Information We Collect

2.1 Information You Provide Directly

• Username, password, email address, date of birth.
• Verification documents (e.g., government-issued ID, proof of funds, proof of residency).
• Messages and correspondence with our PapiBet Support Team.
• Marketing preferences, newsletter subscriptions, and promotional engagement.

2.2 Information We Collect Automatically

• Deposit and withdrawal history in cryptocurrency.
• Wallet addresses used for deposits and withdrawals.
• Bonus participation, wagering activity, and win/loss records.
• IP address and geolocation data (for fraud prevention and compliance).
• Browser type, device type, operating system, language, and time zone.
• Cookies, tracking pixels, and session logs.

2.3 Information from Other Sources

• Affiliates, partners, or referrers who direct you to our platform.
• Fraud-prevention and verification service providers.
• Regulators, compliance databases, or public registers where required by law.

3. How We Use Information

• Account Management – To create, verify, and maintain your account.
• Transactions – To process deposits, withdrawals, and wagers in cryptocurrency.
• Compliance – To prevent fraud, money laundering, underage gambling, or illegal use of the Services.
• Personalization – To tailor promotions, VIP benefits, and game recommendations.
• Marketing – To send promotional materials, where legally permitted and subject to your consent (unsubscribe at any time).
• Analytics – To measure performance, optimize Services, and detect errors.
• Legal Protection – To enforce our Terms & Conditions, resolve disputes, and comply with applicable laws.

4. Legal Basis for Processing

• Contractual Necessity – To provide the Services you request.
• Legitimate Interests – For fraud prevention, network security, and responsible gaming practices.
• Legal Obligations – To comply with anti-money laundering (AML) and record-keeping requirements.
• Consent – For marketing communications and cookie usage.

5. Disclosure of Information

• Payment Service Providers – To process deposits, withdrawals, and other financial transactions.
• Game & Software Providers – For the provision of casino, live dealer, and gaming content.
• Identity Verification & Fraud Prevention Vendors – For KYC, AML, and security checks.
• Cloud, Hosting & IT Providers – For data storage, infrastructure, and backup solutions.
• Marketing & Affiliate Partners – For promotional campaigns and referral programs, subject to your consent.
• Regulatory & Legal Authorities – As required for AML regulations, fraud investigations, or legal proceedings.
• Business Transfers – In the event of a merger, acquisition, or restructuring, personal data may be transferred as part of the business assets.

We do not sell your personal data to third parties for profit.

6. Cryptocurrency-Specific Policies

• All deposits and withdrawals are conducted exclusively in supported cryptocurrencies.
• Wallet addresses are recorded for compliance, fraud prevention, and transactional history.
• PapiBet is not responsible for the loss of funds resulting from user errors (e.g., incorrect wallet address, wrong blockchain network, or lost private keys).
• Account balances may be denominated in the cryptocurrency selected by the user or displayed in an equivalent fiat value based on current exchange rates.

7. Cookies & Tracking

We use cookies, web beacons, and local storage to:
• Enable secure login sessions and account features.
• Monitor site performance and user activity.
• Personalize content and promotional offers.

You may adjust cookie settings in your browser. Please note, certain functions may not operate properly if cookies are disabled.

Use of our Services is conditional upon accepting cookies as described in our Cookie Policy. If you do not accept, you must discontinue use of our Services.

8. Data Retention

• We retain account, transaction, and verification data for as long as your account remains active and for the period required by regulatory compliance and audit obligations.
• Data associated with closed or inactive accounts may be retained for up to five (5) to seven (7) years, in line with AML and financial record-keeping requirements.
• Upon expiration of the retention period, data will be securely deleted or anonymized.

Cookies and analytics data are retained in accordance with the durations specified in our Cookie Policy.

9. Security

We implement industry-standard safeguards, including:
• Encryption protocols (TLS/SSL), firewalls, and secure server infrastructure.
• Role-based restrictions on staff access to personal data.

While we employ robust measures to protect data, no system is entirely secure. You are responsible for maintaining the confidentiality of your login credentials.

10. International Data Transfers

Your data may be processed on servers or by service providers located outside your country of residence. By using the Services, you consent to such cross-border data transfers, subject to appropriate safeguards.

11. Your Rights

Depending on your jurisdiction, you may be entitled to:
• Request access to and copies of your PapiBet Personal Data.
• Correct or update inaccurate information.
• Request deletion (“right to be forgotten”), subject to legal retention requirements.
• Restrict or object to certain processing activities.
• Withdraw consent for marketing communications.
• Request data portability to another provider.

You may access and update certain personal information directly through your Account dashboard (including login credentials, email, and marketing preferences). For additional data requests, corrections, or deletion, please contact our Support team. We may require verification of your identity before processing.

12. Marketing & Communication

• You may choose to opt in to receive promotional communications by email, SMS, or push notifications.
• You may withdraw your consent at any time through your account settings or by using the “unsubscribe” link provided in each message. PapiBet will use reasonable efforts to honor such requests promptly; however, we cannot guarantee that you will not receive promotional communications already scheduled for delivery prior to your withdrawal of consent.
• Transactional and legally required communications (including but not limited to deposit confirmations, account notifications, security alerts, or policy updates) will continue to be sent regardless of your marketing preferences.

13. Third-Party Links

Our Services may contain links to third-party websites (e.g., game providers, affiliates, crypto wallets). We are not responsible for the privacy practices of third parties. Please review their privacy policies separately.

14. Minors

We do not knowingly collect or process data of individuals under the age of 18, or higher where required by local laws. Accounts found to be underage will be terminated immediately.

15. Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, PapiBet will:
• Notify affected users without undue delay; and
• Notify the relevant supervisory or regulatory authority where legally required.

We may also take immediate steps to mitigate risks and prevent further unauthorized access.

16. Changes to This Policy

We may revise this Privacy Policy from time to time. The most current version will always be available on Papibet.com. In the event of material changes, we will notify users by email or platform notification.

Any changes to this Privacy Policy will not retroactively reduce or remove your existing rights and protections without your explicit consent.

17. Contact

For any inquiries regarding this Privacy Policy, please contact us at:
• Support Center
• Email: [email protected]